• What is the maximum weight capacity of your ebikes?

The weight capacity of our ebikes varies by model, but most can support riders up to 150-180kg.

• Can I ride my ebike in the rain or snow?

Yes, our ebikes are designed to be weather-resistant and can be ridden in light rain or snow. However, we recommend avoiding deep puddles or heavy rain/snowfall to avoid damage to the motor and battery.

• How often should I charge the battery on my ebike?

We recommend charging your ebike battery after each use or at least once a week if you are not using it regularly.

• Can I ride my ebike on off-road trails?

Yes, our ebikes are designed to handle a variety of terrains, including off-road trails. However, we recommend checking your local regulations to ensure that ebikes are allowed on the trails you plan to ride.

• How do I maintain my ebike?

To maintain your ebike, we recommend cleaning it regularly, checking the tire pressure and brakes, and keeping the battery charged. We also recommend bringing your ebike in for regular tune-ups and inspections.

• How fast can an e-bike go?

The speed of an e-bike depends on the motor and battery. In general, our e-bikes have a limited speed of 25km/h.

• How far can an e-bike go on a single charge?

The range of an e-bike depends on the battery capacity and the level of assistance used. Our e-bikes have a range of 50-85km on a single charge.

• How do I charge my e-bike battery?

Our e-bike batteries can be charged using a standard electrical outlet. Simply plug the charger into the battery and wait for it to fully charge.

• How long does it take to charge an e-bike battery?

The charging time of an e-bike battery depends on the capacity of the battery and the charger. In general, our e-bike batteries take roughly 6-8 hours to fully charge.

• How do I maintain my e-bike?

Regular maintenance of your e-bike can help prolong its lifespan. This includes keeping the battery charged, checking the tire pressure, and cleaning the bike after use.